Chances are your institution has a disaster recovery plan. We encourage you to put the vast ATM access you have through your membership with Allpoint to use by including it in your plan. In the event of an emergency closing of a branch, you can provide your cardholders with multiple alternate access points to their accounts via Allpoint ATMs.

Allpoint Member Examples:

Connex Credit Union

Connex CU experienced a branch fire at one of their locations December of last year. One of the first steps they took was to send out a letter to cardholders regarding building a temporary branch. The letter included the following information:

The temporary branch does not include an ATM, but there are surcharge free ATMs at our other branches as well as Allpoint fee-free ATMs at the following Hamden locations:

• Hamden Government Center , 2321 Whitney Ave.
• Hamden Police Department, 2900 Dixwell Ave.
• Dunn's Pub, 2345 Whitney Ave.
• Aunt Chilada's, 3931 Whitney Ave
• CVS, 2045 Dixwell Ave.
• Walgreens, 1697 Whitney Ave.
• Walgreens, 1191 Dixwell Ave.
• Walgreens, 2525 Whitney Ave.

To find other fee-free ATMs, please visit our website, www.connexcu.org.

Connex also included a link directly from their website home page with the following info:

We appreciate your patience during this time. Your membership is important to us and we hope our temporary office is providing the service you need.

Please note: Allpoint fee-free ATMS are available at the following Hamden locations:

• Cvs-2045 Dixwell Ave
• Walgreens-1697 Whitney Ave
• Walgreens-1191 Dixwell Ave
• Walgreens-2525 Whitney Ave
• Aunt Chilada's-3931 Whitney Ave
• Dunn's Pub-2345 Whitney Ave
• Hamden Government Center-2321 Whitney Ave
• Hamden Police Dept-2900 Dixwell Ave
• Ray & Mikes-3030 Whitney Ave
• Andale Mexican Restaurant-3307 Whitney Ave

Texas Dow Employees Credit Union

Texas Dow Employees Credit Union has two flyers that include their ATM access (through Allpoint) as part of their plan to get their cardholders through disasters such as hurricanes in their areas.

As you can see, Allpoint played a critical role in keeping their members connected. Access to alternate ATMs prevented cardholders from banking at another institution, thus reducing attrition and increasing confidence. Your cardholders will appreciate and respect you for thinking about their needs and being sure they are able to access their cash regardless of the circumstances. Your cardholders will feel that you feel they are important because you took the time to prepare.

If you have any marketing questions, would like more information or would like to see the insert designs, please contact Jessica Mercanti at JMercanti@AllpointNetwork.com or 301-492-2063.