Allpoint Network launches speech-enabled Interactive Voice Response System.

In the past, cardholders have had three choices to find Allpoint ATMs close to them: Use the internet, or call your institution or Allpoint Network during normal business hours. This presents convenience issues in that people are not always near a computer when they wish to locate an ATM, business hours differ from company to company, and varying time zones.

For this reason, Allpoint Network is proud to announce the launch of the Interactive Voice Response (IVR) system. This provides your cardholders with a way to call into Allpoint around the clock on weekdays, weekends and holidays to find an Allpoint ATM close to them.

We encourage you to test the IVR system so that you have first-hand experience with it. Just dial (800) 976-4917. A search can be conducted by zip code or by street and, if you wish, the location results can be sent to your cellular phone. A customer service representative will still be available during Allpoint Network business hours (Monday through Friday, 9am-5pm EST).