What's your plan?

Chances are your institution has a disaster recovery plan - steps to be taken should a branch close down, or some other type of emergency that prevents the normal operation of business.

Make Allpoint Part of Your Plan
In the event of an emergency closing of a branch, you can provide your cardholders with multiple alternate access points to their accounts via Allpoint ATMs.

Allpoint Member Examples:

Connex Credit Union

Connex experienced a branch fire at one of their locations December of last year. One of the first steps they took was to send out a letter to cardholders regarding building a temporary branch. The letter included the following information:

•  Hamden Government Center , 2321 Whitney Ave.
•  Hamden Police Department, 2900 Dixwell Ave.
•  Dunn's Pub, 2345 Whitney Ave.
•  Aunt Chilada's, 3931 Whitney Ave
•  CVS, 2045 Dixwell Ave.
•  Walgreens, 1697 Whitney Ave.
•  Walgreens, 1191 Dixwell Ave.
•  Walgreens, 2525 Whitney Ave.

To find other fee-free ATMs, please visit our website, www.connexcu.org"

Connex also included a link directly from there website home page with the following info:

"We appreciate your patience during this time. Your membership is important to us and we hope our temporary office is providing the service you need.

Please note: Allpoint fee-free ATMS are available at the following Hamden locations:

• CVS-2045 DIXWELL AVE
• WALGREENS-1697 WHITNEY AVE
• WALGREENS-1191 DIXWELL AVE
• WALGREENS-2525 WHITNEY AVE
• AUNT CHILADA'S-3931 WHITNEY AVE
• DUNN'S PUB-2345 WHITNEY AVE
• HAMDEN GOVERNMENT CENTER-2321 WHITNEY AVE
• HAMDEN POLICE DEPT-2900 DIXWELL AVE
• RAY & MIKES-3030 WHITNEY AVE
• ANDALE MEXICAN RESTAURANT-3307 WHITNEY AVE "

As you can see, Allpoint played a critical role in keeping their members connected. Access to alternate ATMs prevented cardholders from banking at another institution, thus reducing attrition and increasing confidence.

Incorporate Allpoint into your disaster recovery plan by being prepared to distribute ATM locations via your website, letters, and email in case of an emergency.

Benefits:

• Prevent attrition in emergency branch closure situations
• Added security in knowing cardholders will have account access no matter what
• Your cardholders will appreciate and respect you for being prepared

For any questions, please contact Tim Tucker at ttucker@allpointnetwork.com